ALCHEMIST GLOW FAQs.
Answers to the most popular questions.
UPDATED REGULARLY:
FAQs
PRODUCT
What does it mean for a skincare product to be 100% organic?
A skincare product that is 100% organic is made with only organic ingredients and does not contain any synthetic or chemical ingredients.
Are all Alchemist Glow products vegan?
yes all our products are certified vegan and organic.
What are the benefits of using Alchemist Glow organic skincare products?
Alchemist Glow organic skincare products are made with certified organic and natural, plant-based ingredients that are gentle on the skin and less likely to cause irritation or allergic reactions. Our products are designed for deep skin care. We focus on the essentials of what we need biologically to support our skin's natural process to regain its radiance. You can read about our values on our Organic Promise page and learn more about our brand on our Brand page. If you would like to contact us, you can do so through the contact page.
Can Alchemist Glow skincare products be used on all skin types?
Yes, Alchemist Glow organic skincare products can be used on all skin types. However, it is important to choose products that are suitable for a specific need for a specific body position and address your skincare concerns.
When to use the Alchemist Glow concentrated cream?
if you have certain skin areas that need intensive care, such as scars, deep wrinkles, stretch marks, atopic dermatitis, sunburn, or other common skin promblems. If you are prone to a very serious skin problem, we recommend that you consult a doctor.
When to use Alchemist Glow body serum?
For daily or weekly moisturizing and skin care. In addition to moisturizing effect, it is an antioxidant and protects against skin inflammation. Facilitates skin relaxation with its unique ingredients such as licorice and macadamia oil. A unique sensory experience characterized by its semi-liquid texture and distinctive fragrance. It can also be used for massage.
When to use Alchemist Glow blemish balm?
Blemish Balm is our summer jewel. It is nourishing and revitalizing, offers a sun protection factor of 50, moisturizes the skin and gives a matte effect.
ideal for protection from the sun. This product is 100% organic, which is very rare to find in sunscreens that usually contain chemical ingredients that can cause skin cancer.
What is the best way to store skincare products?
Skincare products should be stored in a cool, dry place away from direct sunlight. Avoid storing them in the bathroom, as the humidity can cause them to break down more quickly.
Can I use skincare products while pregnant or breastfeeding?
It is important to consult with your healthcare provider before using any organic skincare products and read the ingredients carefully.
Can organic skincare products expire?
Yes, organic skincare products can expire. It is important to check the expiration date on the product and to use it within the recommended timeframe. Normally our products once opened have an expiry date of 6 months.
DELIVERY & PAYMENTS
How can I contact customer support?
You can contact us anytime through our contact us page or you can drop a email here: info@alchemist-glow.com
What are the available payment methods?
We accept all major payemnst methods: Visa, Mastercard, American Express, Maestro, UnionPay, Bancontact, eps-Überweisung, iDEAL, Klarna Pay Later, Sofort, Shop Pay, Apple Pay, Google Pay, PayPal
What is the shipping and delivery process?
We will ship your order within 1-5 days. With an account registration you can track the status of your shipment in real time. Read our shipping policy for more information.
Can I buy your products with a monthly subscription?
not at this time. We will offer this option soon.
How can I use my gift card on your website?
Alchemist Glow gift cards have a unique code that can be entered at the checkout. Once the code is entered, the gift card value will be applied to the order total. If the order exceeds the value of the gift card, the customer can pay the remaining balance using another payment method.